This company is a scammer
This company is a scammer. They were impersonating KLM/AOF and attempted to steal $696 dollars for a “change fee.” DO NOT USE THEIR SERVICES!
By S I.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
84 reviews
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Find and Book the lowest deals for air tickets, hotels & cars to all your favorite destinations on flyDreamz.com
Flydreamz (flydreamz.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
84 approved reviews, newest moderated first
This company is a scammer. They were impersonating KLM/AOF and attempted to steal $696 dollars for a “change fee.” DO NOT USE THEIR SERVICES!
By S I.
I was told they were United customer service and they can help me correct my daughters name on the ticket… = , after getting all my information they charged an extra $341! I was told the charge will be from Lufthansa and it was the website name. SCAMMERS!!!!
By Pavla J.
Stan Brown help me canceled part of my flight. He was invaluable and patient. Keep up the good work.
By Jo
Great experience. Trent was great.
By Cristine P.
Trent Collins was my representative, and was very helpful, & knowledgeable. I rate him with 5 stars. Thank you, for your service.
By Jettye M.
I really appreciated Trent Reznor's help and patience with booking my flight by using Rapid Rewards. He was extremely helpful.
By Marianne S.
Miss Alice has been very helpful and provided excellent customer support service also extended beyond her service to provide information and courteous helpful directions and is a very valuable asset to Southwest airlines. Sincerely Mr: Jose F. Guillermo I am so grateful for the people person that she is She is Blessed with Grace.
By Jose G.
I had a great experience with Flydreamz, after running through some travel hiccups wtih Expedia. Edward dedicated himself and took care of all my customer service needs in a caring and professional manner and even helped me to apply for a refund. I would not hesitate to use them again and highly recommend their service.
By Natasha D.