Stayed with me until it was handled
Ace was great, i had been on the phone with your company for 2 weeks and several calls totaling about 5 hours, with several broken promises. Ace took care of all my problems in less than 30 minutes
By Bill
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
84 reviews
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Flydreamz (flydreamz.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
84 approved reviews, newest moderated first
Ace was great, i had been on the phone with your company for 2 weeks and several calls totaling about 5 hours, with several broken promises. Ace took care of all my problems in less than 30 minutes
By Bill
Great service
By David H.
Elsa was very helpful and kind!
By Norma C.
Jayden was the greatest helper. I had a problem with my credit card but it did not stop him from trying hard to make my reservation happen. Jayden is one of your greatest assets to your department. I am so glad I connected with him.
By James R M.
Elsa was very helpful and professional. I liked her please give her a good review from me.
By KAREN R.
Mr. Adam is who I booked with over a week ago. Mr. Bob Miller SAVED my flight when I was being scammed by perpetrating number who wanted me to pay for another flight ticket when I had already paid over a week ago. I was on the way to the Orlando airport at 4am at this time and Mr. Bob was very respectful even with me being extremely frustrated from me being scammed. He emailed me my boarding pass before 5am and I was able to board my 7am flight ON TIME and make it my destination in North Carolina. I called the same number that I spoke with Mr. Bob to confirm my boarding pass coming back to Orlando but this time agent Mr. Andy Jones was able to assist with sending me my boarding pass for my return flight to Orlando and did so within 10-15 mins MAX. I really appreciate Mr. Bob and Mr. Andy for their excellent despite rude supervisors who hung up on me just 2 hours before my flight to North Carolina. Do NOT call this number 1-858-293-9178 to get assistance, they almost ruined my family trip by having me pay more and still not even have a seat on a plane that I had ALREADY paid. Again job will done to Mr. Bob and Andy!!!
By Ronnie M.
It was good experience with Alex, He helps me and offer me great deal on my tickets. Thanks for helping
By Alex W.
Harry Smith has been of great assistance 8
By Abdul M.