The fault / blame was all mine
I had a wee issue, which was my fault. Sent an email to customer service, and within a few hours they fixed the issue, which was not their error, but mine.... Amazing customer service 10/10.
By John R T.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
43 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Professional visual assets, tools and effects the whole family can enjoy.We know what it takes to make something amazing and how to add that final layer of “polish”. Every asset, each tool, and all actions have been created to the highest quality result we could get out of it.
Flurbos (flurbos.com) has 43 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
43 approved reviews, newest moderated first
I had a wee issue, which was my fault. Sent an email to customer service, and within a few hours they fixed the issue, which was not their error, but mine.... Amazing customer service 10/10.
By John R T.
Support is outstanding. The level of care they show in helping you solve your issue, helping you better understand the product and applying your feedback to new software updates and concepts is unmatched. Their replies are fast and personable and it really shows that they care. Very happy with Flurbos support.
By Ricardo W.
I had a problem not being able to find a file that Flurbos Support sent to me, and they were very patient and responsive attending to my needs. Depth Master Pro is an awesome set of features that are very useful in producing more emotion in my images. Very highly recoommend.
By James B.
Got exactly what I paid for and even if there were an issue to access one of the packs I purchased, support resolved it in less than 2 hours ! Neat tutorials are included too. Might purchase the whole package soon !!
By Sacha N.
Hello, I recently bought Radiant FX for True Glow and encountered compatibility issues with my older Photoshop version (CS6). I contacted Support, and I must commend them for their excellent service. They responded promptly and, considering my lack of a recent Photoshop version, offered a full refund. Kudos to the Flurbos team!
By Marc D.
tuve un cargo de un producto que no habia pedido, y se abono en 24 h
By Antonio Miralles G.
Awesome services with awesome products
By Vincent
Initially, I made a purchase that, due to a misunderstanding, was not what I had intended. Realizing my error, I reached out to Flurbos regarding a refund. The response and assistance I received were nothing short of exemplary. The team acknowledged my situation with understanding and empathy and acted swiftly to resolve the issue. The refund process was handled with remarkable efficiency. The team kept me informed throughout, ensuring a smooth and hassle-free experience. This level of customer care and attention to detail is rare and deserves recognition. What stood out to me was the genuine concern for customer satisfaction that Flurbos demonstrated. It’s clear that Flurbos values its customers and is committed to providing quality service. This experience has not only rectified my initial misunderstanding but has also solidified my trust and confidence in Flurbos. I am deeply appreciative of the way Flurbos handled my request and the professionalism displayed by the team. I look forward to continuing my patronage and would highly recommend Flurbos to others for their outstanding customer service. Thank you, Flurbos, for turning a potentially negative experience into a testament to your commitment to customer satisfaction.
By Arthit T.