Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
114 reviews
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Language immersion is the key to learning a foreign language. FluentU brings language learning to life through language immersion with real-world videos.
FluentU (fluentu.com) has 114 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
114 approved reviews, newest moderated first
I liked this website. It has a very good education system with subtitles and videos. It's very comfortable that I am able to know what some word means because you can with one move select the word under the video and read the meaning of it.
By Nik P.
Response from FluentU· Sep 28, 2023
I'm glad to hear that you found the website helpful! Don’t hesitate to shoot us a note at [email protected] if you have any questions. Take care!
FluentU is one of the best apps for learning new languages out there. It is all about the format. They have a huge library of videos containing movie clips, songs, little lessons, cartoons, and so on. Before you watch the video you are given a list of words that you can review a few times to get them into short term memory - so when you are watching the video you can actually understand the gist of what they are saying. It is a more natural way than just doing word lists or DuoLingo style lessons because you are actually learning to listen rather than recognize. On top of that they also have a more traditional DuoLingo style course with word and grammar lessons, but the power is in those videos. My current setup is using Human Japanese to get more in depth lessons on different words and grammar, as it has much deeper in a textbook style approach, with FluentU for listening practice and drills to memorize the material.
By Andrew S.
Response from FluentU· Sep 28, 2023
Thanks for sharing your experience with FluentU, Andrew! It's great to hear how effective the format is for your language learning, especially with the extensive library of videos. Happy learning!
I signed up for a free trial, and cancelled 3 days before its expiry (much earlier than the required 24 hours), following the cancellation instructions provided by FluentU. I then received an email saying my trial was about to expire and my card would be charged for a year subscription (nearly $100). I emailed them to say I’d cancelled and so I shouldn’t be charged any further. They confirmed that I had indeed cancelled and that they wouldn’t be taking any money from me. Then yesterday evening, they proceeded to charge my card for the year. This is an unauthorised transaction. They clearly cannot be trusted with the bank card details they request for a free trial. DO NOT GIVE THEM YOUR BANK DETAILS!!
By Elaine
Response from FluentU· Sep 17, 2023
Hi Elaine! I'm really sorry to hear about what happened. Please know that we already processed a full refund and cancelled your subscription. Rest assured that this is not the experience that we want to provide to our users. If you need further assistance please reach out to us at [email protected] we are happy to help. Thank you!
I like the videos content and the tests until complete all the words requirement of the video.
By David
Response from FluentU· Sep 8, 2023
We're glad to hear that you enjoy the video content and find the tests engaging. Keep up the great work, and we hope you continue to have a rewarding learning experience with FluentU! If you ever have more feedback or suggestions, feel free to share them with us. Happy learning!
I like how it works, it actually teaches me the words included in the videos, and I can learn with this app in a playful way. I can recommend it to anyone from the younger generation, who wants to study while having fun. One disadvantage I have experienced so far, that the underlined words (they teach after the videos) are commonly known ones on some occasions.
By Sztranyák G.
Response from FluentU· Sep 8, 2023
Thank you for your positive feedback! We're delighted to hear that you find FluentU's approach to teaching vocabulary playful and effective. Your input helps us enhance the overall quality of FluentU. Have a great day!
It is great and so easy to revise words and remember them. I would be great if we would have grammar section as well. Of course by watching videos is the best, easiest and funniest part. "And one more thing, it would be great if you could add Turkish language, my wife would like to join the FluentU but unfortunately, she does not know in english. Only she can speak in turkish beside Azeri language.
By Elchin B.
Response from FluentU· Sep 8, 2023
We're thrilled to hear that you find it easy to revise and remember words with FluentU! Thank you for the suggestion about adding a grammar section and Turkish language. Thank you for being a part of the FluentU community!
Hi, what I like the most is the FluentU people always being there to help. And the content can't be better. Thank you!
By Alfonso A.
Response from FluentU· Sep 8, 2023
Thank you for your kind words! We're delighted to hear that you appreciate our team's support and find our content valuable. Your satisfaction is our priority, and we're here to assist you whenever you need it. Happy learning!
Super Great!!!
By Olphe D.
Response from FluentU· Aug 28, 2023
We're thrilled to hear that you're having a positive experience! If you have any questions, or want to share more feedback, feel free to reach out. Happy learning!
