Leanne is great
Leanne is great. I got a very quick reply to my PO with a confirmation.
By Cpe S.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
13 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Flowtrend® Replacement Parts are designed and manufactured to provide you with the performance and reliability you would expect from an Original Equipment Manufacturer. Flowtrend® replacement parts match the OEM parts in terms of quality, material, fitment and appearance to ensure the same reliable performance. Flowtrend® is an ISO 9001-2015 certified company that holds several 3A Sanitary Standards Certificates. This shows our commitment to provide consistent high-quality products for the Sanitary Industry.
Flowtrend (flowtrend.com) has 13 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
13 approved reviews, newest moderated first
Leanne is great. I got a very quick reply to my PO with a confirmation.
By Cpe S.
Its always a pleasure working with Jackie, Dee Dee, Jimmy and the whole team in Customer Service!!
By Elizabeth M.
Great customer service with excellent Communication and Follow up.
By Joe C.
Excellent Service by Jackie & Jimmy! Working with both on a emergency order for my customer. THANK YOU BOTH SO MUCH!!!
By Cyndi B.
My Flowtrend service experience was fantastic. I needed valve parts identified and shipped over night. Kevin Nguyen found the correct parts and was able to get them packaged and to UPS for overnight shipment. I called Kevin very late in the day which makes this level of service all the more impressive.
By Bob G.
I was looking for a part and didn't have a part number. I wasn't even sure about the machine it went to. I called and tried to explain but wasn't getting the right info across. Undeterred the staff requested a few photos of the mystery part and replied back very quickly with the correct item and a better price than I was expecting. They saved the day! Thanks!
By Bailey M.
WE HAVE A GOOD EXPERIENCE BECAUSE THE QUOTATIONS ARE FAST AND THE DELIVERY TIME ALSO. YOU HAVE ALLWAYS IN STOCK ALL MATERIAL THAT WE NEEEDED.
By sandra S.
Response from Flowtrend· Jun 23, 2021
Thank you Sandra, for your business. We value you as a customer and appreciate your trust in us. #TeamFlowtrend
Excelent Quality and Service
By Bobby
Response from Flowtrend· Jun 10, 2021
Thank you Bobby, you're a valued customer and we appreciate your feedback. #TeamFlowtrend