FlowersbynoraReviews of flowersbynora.com

I live in Illinois and ordered from a “local” florist, Flowers by Nora in Fayetteville,NC. I ordered the deluxe 8’planter for over $100. When my friend sent me the thank you pic …I was horrified. This looks like something you would buy at a garden store for $25. There is no pot or ribbon or proper wrapping paper/dressing. This was listed under the Sympathy section… I can’t believe this company would take advantage of people under these circumstances.The plant was to be delivered on Saturday, Dec. 6 …it did not arrive until Dec. 8th. Totally disappointed!

I don't want to give any stars. Not local. Not what I ordered. At all! Flowers were not fresh. I have sent pictures to their customer service. Update: I received a refund for the flowers.

I would rate a zero if possible.I live out of state, I ordered a bouquet of flowers for a family member in Panama City Beach, Fl. The young lady who took the order over the phone kept giggling when I asked her to repeat what she said ( her accent was difficult to understand).This happened numerous times. After I hung up, she called back saying I gave her a bad credit card number. I requested she repeat the number back to me and it was correct. I requested her to run it again. It went through. My thoughts she incorrectly entered the numbers which is no big deal. The next day, December 3, I spoke to the person it was to be delivered to. No delivery. I called Nona’s back and Mae told me the order had been cancelled and I should have had a email telling me the order was cancelled. I didn’t receive one, not in my inbox or spam. Mae would not give me an explanation until I repeatedly asked the reason. She then said a wheel broke off their delivery truck vehicle and I was credited back the money. As I was speaking to her I looked up the CC account there was no credit back. At this time I advised I was filing a fraud charge with our CC company and filing with the BBB. Within an hour the credit showed up on my account.

I would give this a -10 if I could. Delivery was almost 2 hours late and looked nothing like the picture they kept telling me it would look just like. I think this is a scam. Stay away. My credit card company is taking it from here.

DON'T WALK, RUN FROM FLOWERS BY NORA. Wish ZERO stars was an option. Wish I read all these negative reviews before choosing Flowers By Nora! I was extremely EMBARASSED by the arrangement that was delivered. It was NOT AT ALL like what I ordered, and it was 99% greenery, which was substituted for a large number of flowers and that is NOT in line with their Substitution Policy. A small "credit" was provided when I complained, leaving the remaining cost still FAR MORE than what was delivered. I was so embarrassed, this was supposed to be a table centerpiece on a grand table for Thanksgiving sent to family having the holiday meal in a historic mansion....instead of the beautiful appropriate centerpiece I ordered and paid for, what was sent looked like something you put in your bathroom on the back of your toilet. AWFUL.

I ordered an arrangement for $89.60 on 11/17/2025 to be delivered the following day. When it arrived, I was shocked by how terrible it looked. It was nothing like the arrangement pictured on the website. It was much smaller, filled with low-quality substitutions, and missing tulips entirely (the recipient’s favorite, and the whole reason I chose that arrangement). Appalled by the money I spent, I contacted customer service and provided photos showing the obvious discrepancies, requesting a full refund. Instead, they issued only a $30 refund and cited their “terms and conditions.” What they failed to acknowledge, however, is that they did not follow their own policy. On their website flowersbynora/terms, Section VI. Substitution Policies states: 1. If a floral container or vase is not available, a similar container will be substituted. 2. Flower arrangements and assorted flowers, if some flowers are not available, we will substitute other kinds of flowers at equal or greater value. Neither of these guidelines were followed. The vase was replaced with a smaller mason jar, and the flower substitutions were of significantly lower quality and value. I am extremely disappointed in how this company handled the situation. I hope others read this before ordering so they can avoid the frustration I experienced.

I would give zero stars if I could! I ordered flowers for my MIL’s funeral. I was guaranteed an 11am delivery as the viewing was from 11:30 to 12:30. The flowers NEVER arrived. Calling/emailing resulted in the same “we are investigating” baloney. I was duped into thinking they were located in Millersville, PA by their advertising. They are from REDBANK NJ!! Thankfully I used a credit card and not a debit card to pay for the purchase and was able to get my money back. They are scam artists!!!

I ordered a Blooming Garden Basket for a elderly lady who just lost her son to cancer. I wanted something she could care for with little care. She received a clear globe with water and some weird flowers in it, it was left on the porch tripped over with most of the water spilled out. Took a week before I got a response of we are giving you a $50 credit on your $125 order