Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
Florence EisemanSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Style Starts Small: Florence Eiseman clothing highlights children's natural beauty with exquisite designs for boys and girls.
Florence Eiseman (florenceeiseman.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
491 approved reviews, newest moderated first
Excellent product, exactly what I was looking for for my grandsons to be in a wedding. Arrived very quickly - beautifully packaged.great all the way around. Being buying from them for 35 years!
By Laura C.
Response from Florence Eiseman· Nov 6, 2019
Laura Crouse, Thank you so much for being a loyal customer! I am glad to hear everything arrived quickly and packaged well. I bet your grandsons are super handsome in their wedding outfits. Best, The Florence Eiseman Team
Actually I have always been beyond pleased w FE. This order was not up to par. Items one for a boy and one for a girl - obviously two gifts - arrived in the same box. In addition the items were a little linty.
By doris S.
Response from Florence Eiseman· Oct 29, 2019
Hi Doris- Thank you for bringing this to our attention. We always try to provide the best gifting service to our customers. We apologize for not wrapping the gifts separately. This situation makes us aware that we need to improve our checkout system when purchasing multiple gifts. Please also know we stand behind our clothing, and we would be happy to exchange the jumper for you. If at any time anyone feels the items are not first quality we always encourage them to be returned or exchanged. Thank you again for reaching out to us and being such a loyal customer. Sincerely, The Florence Eiseman Team
Mother of child LOVED the outfit as well as the child when trying on clothes.
By Jane
Response from Florence Eiseman· Oct 25, 2019
Jane, How fun is this! Thank you for sharing! Best, The Florence Eiseman Team
Excellent customer service
By Kathy B.
Response from Florence Eiseman· Oct 25, 2019
Kathy, Thank you for taking the time to give Customer Service a shout out! Best, The Florence Eiseman Team
Excellent service and quality. We will continue to use this brand.
By Adriana K.
Response from Florence Eiseman· Oct 25, 2019
Adrianna, Thank you for your continued purchase and kind words! Best, The Florence Eiseman Team
I have loved Florence Eiseman clothes for my children for years. However, I recently ordered a velvet dress and the velvet was awful. I am shocked at the poor quality. I have left five voicemails to customer service and sent an email to return and have heard nothing. I am extremely disappointed in the entire experience from a company I have loved and trusted for years.
By A P.
Response from Florence Eiseman· Oct 22, 2019
A Pacanovsky, Thank you for letting us know. We have been in contact, your return has been received and processed. Best, The Florence Eiseman Team
Great clothing for children. They are made so well and are different than what is available in most stores.
By Kelly M.
Response from Florence Eiseman· Oct 25, 2019
Kelly, I am so glad to hear you are happy with your Florence Eiseman purchase! Thanks for taking the time to share. Best, The Florence Eiseman Team
The best service ever thanks to Marina!
By sarah
Response from Florence Eiseman· Oct 25, 2019
Sarah, This is great! Thank you for your purchase and giving a shout out to Marina! Best, The Florence Eiseman Team
