Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
floral-expert.com is listed under Garden & Pond.
floral-expert.com (floral-expert.com) has 214 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
214 approved reviews, newest moderated first
MUST BE A SCAM COMPANY - do not waste time nor money here. I ordered a bouquet of flowers to celebrate my wife's birthday. All good.... except from the most important part. The bouquet was not delivered and the company does not respond neither on any of my mails nor telephone calls.
By Jesper L.
Don’t waste your time or money with this company if trying to send flowers abroad. Terrible communication. Did not deliver and was only told when I checked up on my order that they could not deliver as was not in the correct city. Received a very rude reply back on live chat telling me how many kilometres my own mother’s address was out of their vicinity. Really let me down. Do not use!
By Trish
Paid for flowers that were never delivered. Even after two reminders, no solution, no refund — just excuses . I provided them with all the proof of my order and payment. When I asked for a refund, they kept stalling and tried to brush me off. Very unprofessional. Avoid this shop so you don’t lose your money.
By Dominika F.
THIS SITE IS A SCUM! AVOID AT ALL COST! CHAT IS NOT WORKING. EMAILS ARE NOT RESPONDED. THE PHONE NUMBER IS INCORRECT!
By Dmitry
Flowers have not been delivered. Should have been delivered two days ago. I have emailed, tried to chat online, called the number on the website and it is out of use. No communication back to me whatsoever. No information on the website as to company information or anything else. THIS SITE IS A SCAM.
By Gary
Сделал заказ цветов, обещали в день заказа,прошло три дня, ничего не ответа,ничего, деньги списаны, требую возврат, но понимаю что сайт фейк и ничего не вернут, буду обращаться в банк своей платежной карты.не заказывайте у них ничего и никогда!!!!
By Павел Г.
I’m still waiting for my order to be delivered it’s been a week, no one responded to my email the phone number doesn’t work they have taken my money and not delivered
By Joe P.
Picked up a bouquet for my mom’s birthday — place had a great selection and didn’t feel overwhelming. Guy at the counter helped choose something soft and elegant. Wrapped it up nicely. She loved it.
By Billmuk J.
