Terrible company
No replies, couldn't cancel, Two days late. Flowers bad condition. I thought it was a scam but it turned out to be half a scam. They do not do what they say they do. Worst money I ever spent (wasted)
By D O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
214 reviews
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floral-expert.com is listed under Garden & Pond.
floral-expert.com (floral-expert.com) has 214 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
214 approved reviews, newest moderated first
No replies, couldn't cancel, Two days late. Flowers bad condition. I thought it was a scam but it turned out to be half a scam. They do not do what they say they do. Worst money I ever spent (wasted)
By D O.
Flowers ordered on 27th September for delivery on 28th September 2024 in Holland. Flowers never delivered and online chat does not work. Emails not responded to, and the telephone number is out of service. (+44 2035147543) This is a total scam company, and as a result I warn against using them under any circumstances. The flowers were for a friend of ours recently diagnosed with cancer. How can people take money under these sad circumstances. They give an order number, and send a payment receipt, but do not deliver the goods.
By Jim B.
I ordered a same day delivery to Milano, Italy on the 26th of September. The flowers were never delivered. I’ve tried to contact them through the on line chat, did not work and to call them but the number was out of service. I emailed them, and they reply today saying the flowers were delivered and left on the door. Which is not true. They ignored my request of refund. The recipient never got the flowers
By Antonio Elia D'Apuzzo L.
23.09.2024 I ordered a bouquet for my sister for her birthday. Thanks to the florists, it turned out to be a very delicate composition, my sister was delighted.
By Liliya B.
On September 25th, 2024, I placed an order with floral-expert for a special occasion and was impressed by their attention to detail. The flowers were fresh and beautiful arranged, and the delivery was prompt. I would definitely use this service again in the future.
By John S.
I needed fast flower delivery, I contacted these guys, they helped me choose a bouquet and delivered it on time, thank you!
By Kris
Great! The store offers a large selection of HIGH-quality colors, which is very good. The store has fast delivery
By Jay W.
They had to the deliver flowers in Budapest on 16th Sept 2024. I wrote them few days later and they said they did it. My girlfriend never got them, wrote them again to find out what happened and get money back or a new delivery. They never replied.
By Maurizio V.