Floor & DecorReviews of flooranddecor.com

Once again had a great experience at the store. Lennox was very patient and worked with me to help me find what I needed. I didn't realize it was very close to closing time. He never made me feel rushed. I know what it's like to want to wrap up your day. But no one in the store made me feel like I wasn't welcome and needed to hurry. Thanks Lenox and team!

Ruby was great. I spend a lot of time and money at this store. I had purchased tile and vinyl flooring to plan a project and both products had an increase within a few days when I went back to purchase the rest of the job. Ruby was understanding and helped me thru the process by finding another store for one product and price matching on the other. She was a huge help to me.

By trade, I lay tile, and tile layers are always looking for businesses to source tile and materials. I found Floor and Decor through a customer. They had discovered tile for their backsplash and bath at Floor and Decor. I found their prices and selection to be very reasonable and they always have enough staff to help. They are no my go-to for materials and tile! Thanks F&D

The service at your store in Metairie La is awesome! You are welcomed as soon as you walk in the door and friendly staff is immediately available to help you. Joe and Blanco are superb! The cashier I think her name was Joy was very pleasant and helpful. While I was waiting to get my tile every time a employee passed they asked if I needed help or was being helped. Great customer service!

I highly recommend the Pine Ridge location. Jurate in the design center is fabulous. She goes above and beyond and has tremendous eye for any project.

I want to thank Christy at the McDonough floor and decor location for helping me with picking out the right grout for my shower tile. It turned out great!

Karen P in Ocean Township NJ, our design coordinator, was outstanding! She made incredible recommendations on the design using tiles we selected and wanted to use. She knew what we needed from grout color to trim pieces to sealer. I can not say enough good things about our experience with her as our guide!

The design team is GREAT here at MV! First, I need to mention Madison. I worked a little with Madison last year. She is very sweet and great at her job. We weren't quite ready to start our work, so nothing came to fruition from our meeting, but she was great when I needed her! Secondly, I recently I had the pleasure of working with their newest interior designer, Lisa, on our master bathroom remodel. I was overwhelmed and unsure of so many things when I went in there, and she was able to listen to my vision and literally designed my perfect bathroom! It is beautiful, with XL marble slabs and new marble floors also. The rendering on the computer that she did was extremely helpful when showing my contractor the vision. She used the software to design the bathroom without any delays. Lisa followed up with me via phone call and email and wasn't pushy about anything. She offered the right amount of help, and I didn't feel pressured or anxious after the rendering. I am forever grateful and will always be using Lisa's design services at F & D! Lastly, they have a great feeling of collaboration when it comes to designing. Madison was pulled into our design one day, and it was so helpful that they had a sense of teamwork. Good job, girls! I'll be back!