A non-returning customer
I bought products from this app/company. I received an email from Flip that my product was delivered. With excitement I looked out and my product was not there. So I contacted “live support”. “Live support” never responded and I sent an email to the Wecare email from Flips site and someone replied back to me with an email stating “live support” would reply back in minutes. As of January 5, 2023 no response on “live support” and email stats email replies will take 48 hours as the first and only email stated. There is currently no information on the site regarding times of if support is 24 hours or just between certain times. This company seems unreliable and doesn’t care about their customers once they receive their money. I will not be shopping here again and I hope my package gets here or a refund will be demanded.
By Christina J.