Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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FLEX (flexfits.com) has 10 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 3 reviews with 1 star · Clear filters
I placed the wrong order and wanted to cancel within 30 minutes of placing the order. They work "super fast" and already passed the order to inventory, it cannot be cancelled or returned. It's an international order, there is no way that you could not have done anything about it. Bad business.
By Britta S.
It took practically 2 months to receive my order. When contacting CS they said after a month they had ran out of stock and should get sent soon. Finally after 2 months I received my product even though the shipping online states 7-10 days. Disappointing as I was excited for the product.
By Courtney
Well, at first I was really happy as the products work well and feel good. I was much less satisfied when I found out that the price of the subscription I signed up for was only for the first shipment and all subsequent shipments should cost double though that was not mentioned when I assigned up for the subscription. After several months of usage I became pregnant. I tried canceling my subscriptions online and thought it had worked until a few weeks later I received 2 more shipments. I could find no way to cancel online so I emailed them saying to cancel all subscriptions I had with the company as I would no longer be needing the products. They responded saying they would cancel all my subscriptions. I then got 3 emails saying the various subscriptions had been cancelled. It's been a few months and I just recently got an email from them saying I need to update my payment method so they can ship out my next subscription order. I have not resubscribed to anything. No matter how hard I try to cancel subscriptions with this company these just keep trying and trying to charge me. Do not give them your card info because you won't be able to cancel your subscriptions with them. Thankfully I cancelled the account I had used to pay for my subscription when I changed banks, otherwise they would still be charging me. I feel they are unethical and I don't believe it's just a mistake that my subscriptions can't seem to be cancelled or that they keep attempting to charge me. I gave several pictures of emails if like to upload with this review but I can't see a way to do that.
By Smith S.
