Fast smart service at all hours
Fast smart service at all hours. Highly recommended.
By Julie B.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
243 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FixRunner.com is a WordPress support service. We offer free e-learning,live help, custom development and affordable web maintenance for WP beginners &advance users.
Fixrunner (fixrunner.com) has 243 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
243 approved reviews, newest moderated first
Fast smart service at all hours. Highly recommended.
By Julie B.
I had never heard of Fixrunner until I started searching the web for WordPress support. At first I was hesitant – could I really trust them with the keys to my company's website? – but I read enough reviews that were positive yet objective, and I decided to give them a try. I was delighted with their responsiveness and conscientious follow-up. Very helpful, practical, effective and quick. They solved a relatively difficult set of problems for me quickly. When they were done, my site was not only stabilized but delivering better page load times than it ever has. I was so pleased with the results as well as their no-nonsense customer service that I converted my "one-time fix" purchase into an ongoing support subscription. Highly recommended.
By Ron D.
We LOVE working with Sam and his team. Customer service, attention to detail and patience are just a few of the things that make working with FixRunner the best. Thank you so much for giving the vision life!
By Kali L.
I run a digital marketing agency and was looking for additional WordPress management and development capacity when I found FixRunner 6 months ago. Sam & Zeljko are absolute all-stars, they are professional, intelligent, and very capable when it comes to WordPress. Having their support has been a real asset. It's allowed me to scale my business and manage more clients! I highly recommend partnering with FixRunner if you run an agency that offers WordPress related services.
By Nick W.
These guys are great. We had an issue with our website on New Years Eve and they jumped on it and had it resolved in short order.
By Bob Q.
I initially had trouble signing up for FixRunner's service because my credit card wouldn't allow the transaction (some country code came up). Sam at FixRunner actually called me and the bank on a conference call and tried to help me figure it out. I ended up just signing up through PayPal. I've been using FixRunner for a couple of months now and love it; it's so convenient and a relief to know that no matter what happens on my WP site, i'm covered. Sam and his IT guys go above and beyond to take care of your needs and requests. I'm rarely impressed, but in this case, FixRunner has succeeded in impressing me.
By Jonathan S.
I'm not one to write these reviews but I must say, Fixrunner definitely saved my day today. I have a big promotion going and somehow my woocommerce site got messed up--that endless spinner thing. I couldn't afford to spend all day looking for the problem so I typed in "woocommerce support help". Fixrunner's chat person asked my problem then quoted me a fixed price to fix it, no matter how long it took. And I didn't even have to pay until after it was fixed. THAT is how you win somebody's trust. A few hours later, the problem was fixed. And the best part is, they didn't call me or email me or bother me in any way to ask a million questions, they just figured it out. Next time I have any problem, I'm saving my time, and returning directly to Fixrunner.
By Jordan E.
Amazing Service
By Faiq A.