Most of the time they are pretty good
Most of the time they are pretty good. The other day I called about my AC being down, never heard back! Had to go outside the plan for repair.
By Patti
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
316 reviews
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Getting repairs on your home has been much harder than it needs to be for far too long. Fixd joined the industry to change the home service market by putting the homeowner first. We offer upfront pricing, in-house technicians and on-demand scheduling through our app. We're giving power back to the homeowner so they can manage their home frustration-free.
Fixd Repair (fixdrepair.com) has 316 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
316 approved reviews, newest moderated first
Most of the time they are pretty good. The other day I called about my AC being down, never heard back! Had to go outside the plan for repair.
By Patti
Fantastic service. Good communication from beginning to end. Technician was on time, professional and fairly quick. Would use again
By Brandon
Response from Fixd Repair· Jul 2, 2019
We are happy to hear about your fantastic experience with us Brandon. Thank you for choosing Fixd!
Fixd was very straight forward about what needed to be done. And they didn’t try to oversell me on specific brands and equipment. Will definitely go back to them when we replace our downstairs unit next year.
By Kelli
Response from Fixd Repair· Jul 2, 2019
Thank you for the awesome review Kelli! Our upfront, transparent pricing is something we value providing to our homeowners. We look forward to servicing your home again!
Great friendly service would recommend for basic home repair very professional!
By Matt
Response from Fixd Repair· Jul 2, 2019
Happy to hear we provided you professional service! Thank you for choosing Fixd Matt.
I managed several Properties and gave Fixed a chance. Not only the technician couldn't fix it, they didn't tell me when they would be back to fix it or how much it would cost to fix it. I asked for my money back through Fixd because they customer service was terrible, unprofessional and sloppy. Each representative told me a different story. Someone said it'll be refunded to me in 7 business days. Someone else told me it would not be refunded. Long story short, I would not bring my business to this company until they could get a better system to keep things organized.
By Kimberly
Called to place a work order two days ago and left a voicemail, still waiting for a return call.
By Joseph
The technician was professional..conducted trouble shooting to identify the root cause of the problem.
By Howard
Response from Fixd Repair· Jul 2, 2019
We are happy to hear our technician was able to provide you professional service! Thank you for your review Howard.
No complaints...anytime I call with an issue it is handled quick, professionally, & with a smile.
By Rodney
Response from Fixd Repair· Jul 2, 2019
Glad to hear about your fantastic experiences with us Rodney! Thank you for choosing Fixd.