Review
The techs are great and very knowledgeable. The on line process to make a appointment is very bad.
By Leo
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
316 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting repairs on your home has been much harder than it needs to be for far too long. Fixd joined the industry to change the home service market by putting the homeowner first. We offer upfront pricing, in-house technicians and on-demand scheduling through our app. We're giving power back to the homeowner so they can manage their home frustration-free.
Fixd Repair (fixdrepair.com) has 316 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
316 approved reviews, newest moderated first
The techs are great and very knowledgeable. The on line process to make a appointment is very bad.
By Leo
They made sure to get back with me on my claim and reimburse me for my plumbing issue in my house
By Ali
Response from Fixd Repair· Jul 15, 2019
Thank you for the review Ali!
Poor communication all around. Scheduled a technician for repair of my fridge on Monday through the portal for a Thursday. Come Thursday, no tech was assigned, so I had to call to reschedule (which translates to me that the portal was worthless). Tech came out and told my daughter who was home from college that it was the compressor and left. Called two days later with the price. By that time I was done with this company.
By Ken
Great service, competent staff.
By Kathy
Response from Fixd Repair· Jul 2, 2019
Thank you for the 5 star review Kathy!
Takes several days to get repair people out Then have been over charged more than once One repair was a no show - came the next day - said he was sent to the wrong house day before
By Lorn
Great service once they came- wish I didn't have to wait a week to get it or to get service sooner would have had to pay extra.
By David
Response from Fixd Repair· Jul 8, 2019
Hello David, we appreciate the feedback you have provided! Please keep in mind as a warranty company we are not set up to provide emergency service which is why you will see higher service fees for immediate service. As we expand, we are continuously working to hire quality technicians to further improve wait times for appointments. Thank you for your business David!
Dependable, reliable and very good service
By Paul C.
Response from Fixd Repair· Jul 10, 2019
We strive to provide fantastic service to homeowners. Thank you for the great review Paul!
Poor timing. Took 3 days to get to me. Confusing payment issues.
By Ken