Five9Reviews of five9.com

Five9 gives us full control of our dialing strategy and provides a powerful infrastructure for all voice communication with our customers. Highly recommended.

This is my 6th dialer in in 15 years and it is the most comprehensive dialer I've ever used. I can manipulate the dialer to do exactly what I need it to do. Running a small business is hard enough and not having to worry about the dialers performance frees me up to take care of the important aspects of growing our business. It may not be the cheapest in the industry but you do get what you pay for.

Five9 helped my company kickoff an entire new department. We were able to customize everything for our call center needs as well as pick, choose and design the best reports. Without these capabilities and the aid of the wonderful staff at Five9, my company would not be where it is today!

I am a tech guy but as most entrepreneur knows you have to wear different hats. I am not a techie so please imagine the challenge i had using this system. Needless to say my depends on Scott and his team was an everyday occurrence. They are welcoming, attentive and very patient which resulted in my become very proficient. Thanks guys

Five9 has provided great customized service with reliable support. Any time we have a question, big or small, it is always answered extremely quickly and thoroughly. The best thing about their support team also is the follow up!

Pre-Five9 our customer support team was having trouble tracking customer concerns, managing productivity and keeping our customer support at home agents accountable. With Five9 we've been able to track our customer's calls and be more informed to help them with the call notes and previous dispositions. We've been able to measure productivity and even outline key performance indicators. We recently started our first outbound campaign and we never would have been able to do so without the ease of the use that Five9's outbound dialers offer. We'd definitely recommend Five9 to any new customer support teams or tenured!

Helped implement several different dialers over the years and Five9 is the go to for a solid and usable experience. There is a bit of a learning curve to their platform but their team has always been great at helping to quickly and effectively answer all my questions.

I like the experience,its the best yet.Great