Five9Reviews of five9.com

Five9 has always been helpful and informative. Everything is taken care of effectively and quickly.

Five9 is very reliable. Their features are endless. Reporting is very detailed and can be customized to fit your data needs. Customer support is always knowledgeable and focused on meeting your needs. I appreciate their follow-up and prompt response when I email their support team. Overall, Five9 is a great platform for your Sales and Customer Support needs.

Implementation was smooth and overall stability of the system is strong; however I do believe they could enhance the dashboard for queue monitoring (seems over simplified, with no wiggle room for option on how data is displayed)

Five9 is very user friendly once you get past all of the training that goes into the product. The reason why there is so much training involved, is because the product itself has alot of depth. All of the functions I expected before I signed up to use Five9 where met, and then there were some additionally with the team that were introduced to me. Moreover, their set up team was excellent in configuring problems and designing the program to do what I needed it to.

The professionals at FIve9 have helped us all the way through the growth of our company. We started with 5 seats last year and now are over 30 and continuing. I definitely recommend them.

We recently needed the autodialer functionality and reached out to some companies like Five9 to help us. After much research, Five9 is the leader in this industry hands down. They are very professional and helpful and quick to respond to questions.

Best customer service in the industry, five9 actually takes the time to properly train you and your representatives on each and every facet of the system in an effort to ensure your success. This is unparalleled in the industry.

We have been working with Five9 for over 1 year. We are very pleased with the online tool and the fact that our call centre employees can be spread out across the country but still be connected is so wonderful! In times when we have had to contact support we are always met with courtesy to resolve the problem at hand. We wouldn't hesitate to recommend this company and service to anyone looking for a solution to their call centre needs.