Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
223 reviews
Fitness Parts WarehouseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in York, Pennsylvania, Fitness Parts Warehouse is a family-owned and operated business dedicated to supporting your fitness journey. We have access to the entire catalog of available parts from Icon Fitness, which includes top brands like NordicTrack, ProForm, Weider, and many more.Our knowledgeable team understands the ins and outs of exercise equipment. If you're unsure about the part you need or how to get your gear running smoothly again, don't hesitate to reach out. We're experts in identifying the exact piece you need to fix your equipment. If something on your exercise machine breaks or wears out, chances are we have the replacement part you need.Let us help you stay on track with your workouts. With our extensive catalog and expert guidance, you'll be back in action in no time!
Fitness Parts Warehouse (fitnesspartswarehouse.com) has 223 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
223 approved reviews, newest moderated first
Through this company I was able to get parts for a weightlifting bench model which had been discontinued. Prompt service and decent prices.
By Vinny New Y.
Response from Fitness Parts Warehouse· Jul 3, 2024
Glad to help!
Awesome!!! My part came right on time. Thank you 🙏🏽
By Binita M.
Response from Fitness Parts Warehouse· Jul 2, 2024
GLAD TO HELP!!
Great company to order parts from, the ordering system is easy to understand and support team is ready to help and have fast response and shipping.
By Emybege
Response from Fitness Parts Warehouse· Jul 1, 2024
We appreciate your feedback!!
Prompt service and delivery of the part.
By RES
Response from Fitness Parts Warehouse· Jul 1, 2024
Happy to be able to meet your expectations!!
My treadmill died (and almost killed me in the process!) and I was super frustrated. Trying to track down the parts was difficult. But my husband called fitness parts warehouse and they tracked it down. Then told him they would call when they received to to make sure it was the right part and was working before they would ask for payment, it did take about 2 weeks, but forn$200 vrs $3000 for a new machine, I was super impressed with the customer service and support, thank you so much!
By Rachar R.
Response from Fitness Parts Warehouse· May 16, 2024
THANK YOU FOR THIS 5* REVIEW! GLAD WE COULD HELP!!!
The initial part from the manufacture was out of spec, I reached out to the support team and got an fast call back and worked through what the issue was. They communicated through the process of the replacement item and facilitated a fast replacement.
By Adam L.
Response from Fitness Parts Warehouse· Apr 24, 2024
Glad we could assist you!
Excellent customer service. Been a while since I have experienced that. Went above and beyond what I expected!
By Marva
Response from Fitness Parts Warehouse· Apr 17, 2024
SO GLAD TO HEAR WE EXCEEDED YOUR EXPECTATIONS!!!
Best customer service. Received a damaged part and immediately call a call to rectify
By Anthony
Response from Fitness Parts Warehouse· Apr 17, 2024
We appologize the part was damaged, were glad we were able to get this resolved!
