missing item
one item was missing in the shipment, but the full price was charged. E-mailed customer service but no response.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
416 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The #1 Bodybuilding Supplement Discount Store. Browse our selection of supplements, vitamins, nutrition, protein and more for sports, weightlifting and fitness
Fitness First USA (fitnessfirstusa.com) has 416 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 14 reviews with 2 stars · Clear filters
one item was missing in the shipment, but the full price was charged. E-mailed customer service but no response.
By customer
Dishonest seller , I have ordered 3 items from this site and supposed to get a complimentary gift with that purchase. Yesterday I have received the order and there were no complimentary gift,,neither anything similar. Wrote a complain and had no reply.
By Julia
Shipping took to long
By customer
It took 5 days for my order to even get shipped. Then my package was supposed to arrive yesterday. And i still haven't gotten it yet.
By customer
Its been a week and still have not received my order!!!!
By Mike D.
Great prices Not happy with the service. One of the items I ordered was on backorder and I wasn't informed or given an option to purchase something else. Order was "processing" for 3 or 4 days.
By Karim
The website messed up and charged my credit card and never attached an order to it. I waited a week called and found that out. I was offered a refund but i wanted the order. I got the order in a timely fashion but was supposed to receive a free t shirt and shaker cup for my inconvenience. All i got was my order and a slip that said I should have received a shirt and shaker cup.
By customer
Ordered 2 products. And only half of my order was correct. Tried contacting them. There’s no phone number. Or email. Nothing
By Jay