Great company
Great company. Never had a problem till last order. Got hung up on their system. Had to wait additional time. On top of that, never received free product promised.
By JIMMY G.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
416 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The #1 Bodybuilding Supplement Discount Store. Browse our selection of supplements, vitamins, nutrition, protein and more for sports, weightlifting and fitness
Fitness First USA (fitnessfirstusa.com) has 416 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 34 reviews with 4 stars · Clear filters
Great company. Never had a problem till last order. Got hung up on their system. Had to wait additional time. On top of that, never received free product promised.
By JIMMY G.
In the past, the company and their reps on the phone have been awesome! However, since I haven't ordered form them in over a year, when I logged on they somehow deleted my account. I lost all my points and when I sent them an email through customer service asking them about this, I never even received a response. I don't know if they got bought out but this is very disappointing. I may consider shopping elsewhere. **Update - immediately following my review, the company reached out and apologized for the mix up and reinstated my previous points. In addition, they offered my an additional discount on my next purchase. I am happy to see I was wrong and they continue to provide excellent customer service.
By CRAIG B.
Always a deal and good selection to be found
By Daren G.
An excellent appetite suppressant and energy boost. Gentle enough that even though your not hungry you can still eat if you want to. A perfect companion to the Atkins diet and it's lack of energy problem.
By Jessica W.
Very speedy delivery
By customer
In reality they should be five stars but often I try to order things and they are backordered. Not sure if I should look at this being the fault of the manufacturer or the buyer not buying enough to keep up with the run rate. But often I need to go elsewhere to purchase some of my regular items. I do not like doing this because overall these guys are awesome.
By Mike ..
The customer service was great. The only downfall was the very slow website. It was also hard to navigate / awkward UI.
By Customer
Standard shipping from UPS is slow.
By ElPaso27