Simple
Simple, I had no problems logging in while performing the scan. It went sick and my results were in my phone before I left the building.
By Daniel P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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195 reviews
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Fit3D maintains 3,500+ scanners in 74 countries. We provide an easy and accurate way for business owners to validate their programs and scale member revenue. Many of the negative reviews you’ll see are from former free users unhappy about our move to a paid subscription model. Since 2022, Fit3D has required all customers to pay a monthly service fee—similar to a phone plan, there is both hardware and a service layer involved. As service costs have increased, we've phased out legacy free access in favor of a consistent paid model, which is now standard across the SaaS industry.Current Customers: Please let us know if you have any comments about your current service that we can answer. If you have an active ticket you'd like us to address, please email us at [email protected]. Leaving a review here to get our attention will take longer than simply emailing us for an escalation. Thank you,Patrick DonnellyGeneral Manager, Fit3DJuly 2025
Fit 3D (fit3d.com) has 195 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 116 reviews with 5 stars · Clear filters
Simple, I had no problems logging in while performing the scan. It went sick and my results were in my phone before I left the building.
By Daniel P.
Had second thoughts about joining but my wife convinced me it would be helpful to help recover from my recent health problems. I met with Bladimir and immediately felt comfortable the way he presented himself and the knowledge he had when answering the questions I had. He was genuinely concerned and wanted to make sure I understood everything he was telling me. Had a great session with him and looking forward to working with him in the future. I'm confident he will help me accomplish my goals.
By Stanley K.
Response from Fit 3D· Feb 23, 2024
We're happy that Fit3D could help you on your wellness journey. Thanks for sharing. -P
The Fit 3D experience was quick& easy and gave me very detailed information, from my weight to %of body fat, posture & much more!!
By Lisa L.
I'm very fortunate to have a wonderful person looking after me and I'm sure other people on our island will feel the same.If I'm the only person that feels Sindy is Sindy the Best I don't care,I feel I could not have got the results I have with out her help.I do have complications but we worked round or through them and I'm the one in a very happy place.Thankyou Sindy💃🤓
By John C.
Wanted to change my account to a new email and it was handled very quickly by Patrick. Thanks so much!
By Shannon M.
Easy to access and gives valid/reliable data.
By Mary M.
I have never used a type of scan like this before! I was really awed by the info it took on my body.
By Pam L.
Response from Fit 3D· Sep 18, 2023
Pam, Yes, it's quite an eye-opener. We're glad you had a positive experience with our machine. I hope you recommend it to a friend. Have a good day. - Fit3D Support
I love using the Fit3D scanner at my gym!!! I’ve been working on my weight loss journey for years with little success. This year with medication, healthy eating habits and the ability to see my body changes with Fit3D scan, I am down over 70 pounds!!! I feel amazing but I didn’t see the changes in my body until I saw my scan with before and after comparisons. It’s incredible technology.
By Terra B.
Response from Fit 3D· Sep 18, 2023
That's fantastic. Congrats on your weight loss journey. I'm happy that our machine helped you reach your goals. Keep it up.