Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
21 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find a great selection of quality fishing gear for all anglers at FishUSA - America's Tackle Shop. Shop fishing rods, reels, line, waders & much more.
FishUSA (fishusa.com) has 21 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 8 reviews with 5 stars · Clear filters
FishUSA is hands-down one of the best places to order fishing gear, especially for ice fishing. They’ve got everything you could ever need and then some. When the useless post office lost my shipment (no surprise there), FishUSA didn’t hesitate — they replaced it right away and made it right without any runaround. Excellent selection, great prices, and customer service that actually cares. I’ll definitely keep buying from them!
By Michael S.
I have bought several items over the years and not a single problem. Just recently found out as a military member I get a 10% discount but couldn't apply it at checkout. Got ahold of customer service (Jennifer) and got what I needed in a few minutes. Thanks...
By Michael D.
FishUSA has an incredible selection and I have received my orders relatively quickly. I was in the market for a spare spool for my Shimano Stradic, and FishUSA was the only place that I could find that carried it! There have been multiple times that FishUSA carried something that no other store kept in stock, or had something at a lower price, and so it is now often the first place I check. Keep up the awesome work.
By Jake, DTF F.
I had ordered a umbrella net. I could not get it to work, Customer Service got with me about it. I tried but still could not work it. I asked about returning it. Everything was handled in the best way. They are fast to respond and help in any way possible. I will be ordering again something different next week.
By Deborah H.
What is it fishing gear websites get that other, bigger players don't? I have had A+ experiences with FishUSA every time I've ordered -- from 'Place Order' to my mailbox, top-notch
By LaX WI M.
Placed 2 orders (2/10/20, 5/10/20) Excellent service both times, both shipped the next day due to late evening placing of the order. USPS shipping leaves a lot to be desired, but it works, 2 days and it is out for delivery with "reel fast standard" delivery..
By William G.
FISHUSA mistakenly shipped a parcel via UPS, rather than by USPS priority., as I had requested. This resulted in an addition expense of $20.70 USD in brokerage and customs fees. I pointed this out to FISHUSA and was immediately reimbursed the additional expenditure. Can't get better than that!!
By William P.
Excellent online tackle shop with great customer service.
By Jeff R.
