FishUSAReviews of fishusa.com

My second time ordering from FishUsa, and both times I have not received a shipping confirmation for 2 weeks. Will not order from again.Bad customer.

They went from hero to zero with me there shipping is horrible I ordered 5 days ago said it’s shipped and it has not moved I won’t buy from them ever again I’m done

I had product fail and it was 1 week out of warranty and they would not back it. I just wanted to exchange it for another unit that was more expensive and they would not return the credit. Please let people know about this so they don’t have the same issue.

Horrible experience fishUSA. They had a shipping timeline posted on their homepage for delivery before xmas. Ordered before cutoff time stated by their timeline to make sure i would have my items before Xmas I could see my package was not going to deliver before Xmas as I tracked it on usps informed delivery. Contacted customer service and they told me if I doesnt deliver before xmas it will on the 26th at the latest. Of course the Package did not arrive before xmas or on the 26th as they reassured me it would . In fact it delivered 5 business days after Xmas. Ridiculous. False promise after false promise.They try to draw customers in with those inaccurate time lines and get you to spend your money on their site. Then when your package fails to deliver when they promise They don’t care cuz they’ve already got your money. Don’t Bother trying to return your order either because they screw you when it comes to returns also. They make you pay for return shipping costs. Theyll gjve you a return shipping label to download and print but deduct the shipping cost for your return from your refund amount. Just a bunch of hustlin scammers. I regret ever visiting theyre site. Wont even consider buying from them again. I hope somebody sues them and they go bankrupt.

I ordered a st. Croix musky mojo rod and a penn reel for my fishing trip to upper Michigan, paid for overnight shipping so I can go to this trip I paid for with buddies, and only got the reel!Now it’s been three days and the day of the trip. So I called when they opened up and they sent me to voicemail four times within almost 40 minutes before somebody picked up! Then after explaining how frustrated I am the guy told me it’s coming from st. Croix themselves and that they had not shipped it yet it looked like! I told the man that I ain’t order from st. Croix and that I ordered from them, that I paid to get overnight shipping so everything would be here in time for this trip I and my buddies paid for! I told him I want some money refunded at a discounted price and my rod here today for my trip and the man told me he couldn’t do that. Well I paid fish USA money to have all my stuff overnighted and here on time for my trip paid a lot for this trip let alone the rod and reel too and I did not pay at Croix I paid fish USA and there the one responsible to get me my rod on time. It’s been 3 days on business days on overnight shipping!! And for them to not accommodate me with a major discount and my rod for their bad business highly frustrates me and I recommend everyone to spend there money somewhere else. Bad business is bad business!

bought 1/16 jig heads from fishusa last year and they were fantastic, with a good size hook for catching crappy Bought them this year and they came with smaller hook, and catching crappie with them is a challenge to say the least. Very disappointed and feel that I was ripped off at my own cost

fishusa can't keep vendors. A new product management comes in and if your not in his click then your done. Good Product was there and know not

Ordered a couple of fishing poles.. They were supposed to be medium light... NOPE more like a 2x4 piece of wood. Then the return policy requires the buyer to ship back at full retail pricing, NO return authorization code or an discount. it cost me $45 to ship from Ny to PA... Ill NEVER buy from FISHUSA again!