Roger explained it very well and sold…
Roger explained it very well and sold me. Thank you
By gloria C.
Response from First Premier Home Warranty· Feb 19, 2026
We appreciate your feedback, Gloria
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
474 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
First Premier is a Nationwide Home Warranty company that offers affordable plans to protect your appliances & Major systems in your home.First Premier is also proud to offer a special discount for Healthcare Professionals, First Responders, and Active-Duty/Veteran Military members.Call us today to hear more about our Discounts and Promotions!
First Premier Home Warranty (firstpremierhomewarranty.com) has 474 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
474 approved reviews, newest moderated first
Roger explained it very well and sold me. Thank you
By gloria C.
Response from First Premier Home Warranty· Feb 19, 2026
We appreciate your feedback, Gloria
I have been waiting for a valid tech to be assigned our claim (refrigerator is no longer cooling). It has been 4 weeks now. They keep sending back referral after bad referral stating my claim has been 'assigned'. The first two companies said they no longer do business with First Premier. The other two just never responded. This is the first year using First Premier.
By KJ
Roger worked to get me the Best Rate possible for a Home Warranty.
By Bonnie
Response from First Premier Home Warranty· Feb 17, 2026
We appreciate your feedback, Bonnie
Excellent customer service
By Theresa H.
Response from First Premier Home Warranty· Feb 13, 2026
We appreciate your feedback, Theresa
So far not so good. I just joined & was the told that i had to wait 30 days to make any kind of claim.
By Pedro
Response from First Premier Home Warranty· Feb 12, 2026
This waiting period is actually a standard practice across most home warranty providers. It’s designed to help protect both customers and the company by preventing coverage from being used for pre-existing issues or systems that were already malfunctioning before enrollment. By having this short waiting period, it helps reduce warranty fraud and keeps overall plan costs more affordable for everyone.
The willingness to work on the best deal for me.
By Jerome Todd S.
Response from First Premier Home Warranty· Feb 12, 2026
We appreciate your feedback, Jerome
I'm new to this, but the person that I talked to was very helpful and courteous. Thank you.
By Melody
Response from First Premier Home Warranty· Feb 11, 2026
We appreciate your feedback, Melody
My first contact was with Andrew…I had made a list of questions and he answered all of them very well. My second contact was with Jason Adams. My experience with him was very informative, but more importantly there was no pressure, just good customer service. Hopefully in the next year, I’ll get to become familiar with First Premier and be able to recommend First Premier to friends who have or are planning to relocate to AZ from CA.
By Tim D.
Response from First Premier Home Warranty· Feb 11, 2026
We appreciate your feedback, Tim