The process of booking a trip was very easy and fast.
The representatives were very helpful and answered all my questions promptly. They made the process easy to follow and very quick.
By Hayley
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
22 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our philosophy is simple. We aim to offer young travelers an excellent experience at a reasonable price. Our Directors are travel experts with professional travel contacts all over the world, and this enables us to deliver our trips to a high standard.
First Abroad (firstabroad.com) has 22 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
22 approved reviews, newest moderated first
The representatives were very helpful and answered all my questions promptly. They made the process easy to follow and very quick.
By Hayley
I spent a month at this amazing Wildlife Sanctuary in South Africa that I found through First Abroad's website. Naturally I was worried about going, it was my first trip away without my family and I was planning on doing it completely alone.. eek! Thankfully First Abroad were so welcoming and made me feel really at ease.. apparently lots of people were as nervous as I was (although I think that's just them being polite) They put up with my endless questions and prepared me so well before I went away. I found the info in my online account really helpful as well, especially the Kit List as I had no idea what to take with me! The Sanctuary itself was a wonderful experience, exactly what I was after. A really hands-on project with a huge variety of weird and wonderful animals that you're able to get up close and personal with. I was even lucky enough to hand rear a Serval Kitten (google them, THEY'RE SO CUTE!) I would recommend this to anyone and everyone. Was the best experience of my life!
By Georgia W.
Many things that were done throughout this program were available for free from the City of from our Wake Up! Hostel
By John
Response from First Abroad· Jun 9, 2014
Hi John - so sorry to hear that. This is one of our most popular programs and there are a lot of exclusives in there such as the beach camp excursion. Send us an email at [email protected] and we'll look into your individual experience. Thanks!
I'm off to New Zealand in the Fall, and First Abroad has been amazing answering any and all of my questions. Max has been helping me determine that this is the right program for me, and putting my mind at ease by confirming how the First Abroad Program fulfills all my desires and questions. He has answered with facts, and links online to back-up his statements so I know it is true. I booked over the phone with him and it was easy, quick, and the people are just excited for my trip as I am. The program coordinator has now sent me lots of helpful information on the itinerary, visa application, transportation, etc. As far as the booking process and build-up for the trip has gone so far, I would recommend others to look into doing this program.
By Sofie
I haven't actually traveled yet but thus far the team that has been working to prepare me for the gap year has been there any time I have had questions or concerns. They are very professional in their responses to my questions and I am extremely excited to travel with this company!
By Branden
My only comment would be to inform people about the whole tour rather than just one week out of 3. Might have paid a little more for the whole package.
By Joshua