Great bikes
Great bikes. Best value there is period. Return process easy and hassle free. I've purchased 8 to 10 bikes over the last 6 years for myself and family. Lawrence
By Lawrence
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
493 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Beach Cruiser Bikes are designed in Hermosa Beach, CA, the mecca of cruiser bike riding. Bikes for men, women, and kids that blend style and functionality.
Firmstrong Bikes (firmstrong.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
493 approved reviews, newest moderated first
Great bikes. Best value there is period. Return process easy and hassle free. I've purchased 8 to 10 bikes over the last 6 years for myself and family. Lawrence
By Lawrence
So my daughter, husband, and I all have a Firmstrong. I have the 7 speed and I have had to get service 3 Times now for the gears. They either won’t shift or won’t stop making noise. I wish I had gotten the 3 speed like my daughter who has only had some minor issues. Oh well. Lesson learned
By Lindsay
Listen I spent over $1000 on three bikes. They sent me one, without the basket and accessories, even though the invoice said it was all sent . They keep moving the dates up for my white bikes. Its very frustrating
By kelly K.
I received my bike by mail and could not figure out how to put it together, hence off to the bike shop t spend additional $$$. I’ve only ridden a few times and do not enjot it at all. Looking to possibly trade or sell it. Won’t ever buy one over the internet again!
By linda
Sad you don't make a men's 24 inch 3 or 7 speed cruiser for the shorter guys .
By eric
Two years later my bike is still "Strong". Loved my Bruiser so much that I ordered my wife a cruiser as well. Both bikes are stylish and have held up well. Their customer service has also been spot on.
By Billy
Great bike for the price.
By Michael
Everything I expected and more -- thank you. Assembly was easy and the ride is perfect--add to this a great price and solid quality with a great support system if questions are asked--WOW.
By Robert S.