Quality product and a company that…
Quality product and a company that stands behind the warranty.
By Stephen J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
493 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Beach Cruiser Bikes are designed in Hermosa Beach, CA, the mecca of cruiser bike riding. Bikes for men, women, and kids that blend style and functionality.
Firmstrong Bikes (firmstrong.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
493 approved reviews, newest moderated first
Quality product and a company that stands behind the warranty.
By Stephen J.
Awesome bikes I bought two and we are very happy with the bike quality strong and firm bike very happy
By Kenneth
The bike is very comfortable and good looking. I love the old school look. The fenders gave na little challenge but it’s not everyday I build a bike. Overall, it wasn’t that difficult and the bike is super cool.
By Chris H.
I love my cruiser bike!
By David
Bike is great. Took an hour to assemble, no issues. The rear bike rack purchased with the bike also took an hour to assemble. The instructions are very poor and there is no clear manner to attach the front arms to the frame.
By Kurt H.
I love my purchased! I had an issue with one of the bar handles. I called the company, and they sent me a new one. I was very happy with the customer service they provided.
By Ivonne
Great bike!... great company!
By Maurice
Bike had a few problems when it arrived, I called Firmstrong, and they fixed them IMMEDIATELY. I have never had better customer service from anyone. You can buy with confidence from these people. If your bike is not perfect when you get it, they will fix it.........
By Kenneth W.