Excellent customer service and a great…
Excellent customer service and a great quality bike!
By James F.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
493 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Beach Cruiser Bikes are designed in Hermosa Beach, CA, the mecca of cruiser bike riding. Bikes for men, women, and kids that blend style and functionality.
Firmstrong Bikes (firmstrong.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
493 approved reviews, newest moderated first
Excellent customer service and a great quality bike!
By James F.
Great product!
By Kenneth M.
Very nice bike , fast delivery , was pricey though
By Tom
My bike is amazing! Easy to put together and high quality! Shipping was faster then promised!!!!!!
By Marc B.
Bike is better than expected and my expectations were high. The assembly instructions were easy to read. Great bike and exactly what I was looking for.
By Randy S.
Thay were very nice on the phone answered all my questions. My granddaughter wanted a beach cruiser and we wanted her to have a bike with speeds. Firmstrong was the only one that had her size 20”. She loves her bike !!!
By Susan R.
Delivery was fast. Some hardware was missing. Still waiting on delivery of parts.
By Raymond C.
Customer service has been amazing!!!!!
By Gary H.