FirmooReviews of firmoo.com

J'etais réticent à acheter des lunettes en ligne, et j'ai été surpris pas la qulité des verres progressifs. Les montures pour le prix sont très ordinaires.Pour 4 à 5 fois moins cher que des lunettes chez un opticien, on a des lunettes tout a fait correctes.

Ho ordinato due paia di occhiali tartarugati in materiale plastico. All’inizio ho fatto una fatica enorme, non ci vedevo e avevo forte nausea e mal di testa e pensavo che mi avessero sbagliato gradazione, alla fine semplicemente gli occhiali erano troppo larghi e quindi decentrati. Per fortuna dopo averli fatti stringere la situazione è migliorata. Le lenti non sono di elevata qualità e nemmeno la montatura, una lente si è già graffiata ai bordi senza aver fatto praticamente nulla. Penso che siano una buona opzione se si vuole giocare con occhiali diversi per chi li porta quotidianamente ma la qualità non è al top.

Exceptional customer service. Prompt responses. I made an error in my prescription and they provided another pair of glasses without issue. Would thoroughly recommend. Excellent.

I just needed glasses to protect my eyes after cataract surgery but I love the frames so much, I wish I’d waited and got the prescription lenses I need now. They’re my favourite pair of glasses, very sturdy frames too. I’m going to order another pair with lenses this time.

die Brille wurde nicht nach den vorgaben hergestellt, nach der Reklamtion habe ich eine neue Bestellung aufgegeben und es kam nicht einmal eine Antwort ob die Bestellung/ Reklamation angenommen wurde

I recently ordered from Firmoo and I can honestly say it was one of the best online shopping experiences I’ve had for eyewear. From the very beginning, the website was easy to navigate and well organized. There is a wide selection of frames, from classic and elegant styles to more modern and bold designs. Each product page includes clear photos, detailed descriptions, and helpful measurements, which made it simple to choose the right frame for my face. The ordering process was straightforward. Uploading my prescription was quick, and the system clearly explained each step. I appreciated the option to customize lenses based on my needs, including different coatings and upgrades. Everything felt transparent, with no hidden surprises at checkout. Shipping was faster than expected, and my glasses arrived carefully packaged. As soon as I opened the box, I was impressed by the quality. The frames look stylish and feel sturdy, not flimsy at all. The lenses are perfectly made according to my prescription — the vision is clear, comfortable, and accurate. What truly stood out to me was the value for money. The prices are very reasonable compared to traditional optical stores, yet the quality does not feel compromised. It’s rare to find such a good balance between affordability and craftsmanship. Customer service was also responsive and professional. They answered my questions promptly and made me feel supported throughout the process. Overall, I highly recommend Firmoo to anyone looking for stylish, affordable, and high-quality eyewear. I will definitely order again in the future.

Er zat op elk glas ronde kringen die ik er niet af kreeg. Leek er wel in gesleten. Dit aangegeven en kreeg netjes mijn geld terug. Ik denk nou voordeel van de twijfel ik bestel een nieuwe bril, met 20% grijs glas met op verzoek de duurste coating daarvoor flink bij betaald. Krijg ik hem binnen nog donkerder dan mijn zonnebril🤷🏻 en dan krijg je te horen helaas omdat we u al hebben geholpen met de vorige bril hebt u nu pech… al met al toch best veel geld kwijt en geen bril waar ik iets aan heb. Dus pas op goedkoop is duurkoop hier!

Ich habe zwei Gleitsichtbrillen mit vor 3 Wochen bei meiner Augenärztin gemessen Werten bestellt. Zudem bin ich seit Jahrzehnten Gleitsichtbrillenträgerin. Beide Brillen funktionieren nicht, ich sehe nur unscharf dadurch. Aufgrund dessen möchte ich die Brillen wie auf der Website angegeben innerhalb der 30 Tage Frist zurückgeben. Firmoo verlangt aber das Rezept und Fotos der alten und neuen Brille, anstatt die Rückgabe einzuleiten. Mehrfache E-Mails beachten keine Lösung. Wer anbietet die Brillen bei Unzufriedenheit zurück zu nehmen, muss sich auch daran halten! Das Verhalten ist nicht seriös. Update 26.02.26: Leider ist die Antwort von firmoo nicht korrekt. Ich bin gespannt, ob ich mein Geld zurück erhalte. Ich werde berichten