Great products! +++
Very helpful and kind employees. Great products! +++
By Ominger K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Very helpful and kind employees. Great products! +++
By Ominger K.
These glasses are PERFECTION! Just like the pic, high quality and stylish. But what blew me away even more is their customer service. The good people at Firmoo takes good care of their customers (Thanks Maggie!). I had issues with my first pair, they rectified it promptly. Impressed! Firmoo, you have a customer for life!
By Jay
Super easy to use and super cheap! Just choose your frames and upload a picture of your prescription and you're all done! I love it!
By Mary
Quick shipping. Nice and sturdy frames. Prescription correct. Would definitely recommend and buy again.
By Ida S.
I love the glasses, service is great, and I would recommend Firmoo to everyone!
By Sandra Kay K.
Excellent! Quality glasses at a great price! Customer service is fantastic! I'd recommend Firmoo to anyone who wants quality glasses at an affordable price! Thanks Firmoo!
By Trisha O.
Excellent customer service, dedicated to customer satisfaction and positive shopping experience.
By Dana G.
Firmoo has been so good to me with making it easy to order. :) I had some troubles trying to order off of the BOGO sale and accidentally only ordered one pair, I emailed them asking if I could add a second paid for free and they had no problems adding it to my order. Really awesome service!!
By Sarah C.