Super friendly
Super friendly, quick responses and excellent customer service to ensure your order is perfect. Thank. You!
By Megan E.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Super friendly, quick responses and excellent customer service to ensure your order is perfect. Thank. You!
By Megan E.
Perfect quality
By Brenda C.
Extremely impressed by their services!
By Aino N.
Perfect fit.
By Amanda
very good quality glasses, came on time!
By chloe mandy D.
I made a shop in firmoo and my glasses get lose because of the postman they inmediatly send my another ones with express shipping free. And the sunglasses are perfect
By Sofia R.
Excellent customer service!
By Mallory B.
I’m so in love with my glasses! They’re so light and comfortable to wear! Best glasses I’ve had in a long time. The customer service is even better!! Thank you firmoo!
By Jan M.