Agent was super
Agent was super helpful, polite and most of all she was able to help me with no problem and very lovely and gave me the best service she could .
By Lian C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Agent was super helpful, polite and most of all she was able to help me with no problem and very lovely and gave me the best service she could .
By Lian C.
I love my glasses
By QT-Pie L.
Beautiful glasses, easy to buy, perfect prescription !
By Catherine D.
Great and prompt customer service. I am very happy with my new glasses! They are perfect and of great quality.
By Laura
Love it!! They provide such good one-on-one service via email :))
By Angela N.
Very happy with my new glasses. Will definitely order more.
By Monica
my husband and I both got a pair of glasses we love them if I had any questions they where always quick to answer anything by email I would recommend firmoo for there glasses great prices!!!!!
By Barry Keller S.
A class service and products. Have already recommended to a number of other people. From A-Z cannot fault. Will buy from again. Glasses far superior to very expensive ones I bought from well known high street stores. A VERY happy customer!
By Harriet C.