Fast Shipping Great Product
Shipping was fast, the glasses are great quality and I got exactly what I wanted. Thank you!
By Megan F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Shipping was fast, the glasses are great quality and I got exactly what I wanted. Thank you!
By Megan F.
I received fast and friendly service when I had an issue with my order. It was taken care of within 24 hours of my inquiry. I’ve purchased glasses from them before and they’re are one of my favorite pairs of frames. I will definitely be purchasing from them again!
By Davina I.
This was the third time i ordered frames and lenses, very happy with firmoo! They shipped and arrived very quickly. Fast service, excellent customer support specially Laura so professional and kind. I recommend it to everyone!!
By Angela
love the communication!
By irem
Really great service, low prices and quality eyeglasses. I'm really happy with my purchase!
By María José Cordero L.
Firstly I have to applaud the costumer service. There is a huge difference between my right and left eye so all the doubts were answered and all the requests fulfilled. I live in Portugal so I was afraid of purchasing online something so delicate but when I got the eyeglasses today I was ecstatic. The quality is great, the price is unbelievable and they are exactly as advertised on the website. Thank you very much. I'll definitely purchase another pair in a few days. Thank you !
By Salomé U.
Best products and customer service! 10/10 would recommend ❤️
By Loise Zymone V. B.
The glasses were great in quality and style. The only thing that frustrated me was that I could only pick one! Lol. Customer service was peak too. Definitely getting more from them.
By Kristina C.