Correct prescription
Correct prescription. Love customer service! Replaced my broken glasses and shipped it super quick!
By Ostrish421
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Correct prescription. Love customer service! Replaced my broken glasses and shipped it super quick!
By Ostrish421
fantastic quick assistance!
By Danielle G.
My glasses arrived today *early* and they are great!!! Absolutely perfect fit. Will definitely buy from this site again.
By Joanie B.
I love my new glasses thank you so much I'll definitely be ordering again
By Stacy S.
My whole experience with Firmoo has been awesome! Ive gotten 2 pairs of glasses for myself as well I got one for my sister and I'm about to order a pair for my boyfriend! :)
By Catherine S.
Very happy with customer service and my glasses (all four)!
By #1Mrsconey
Shipping was fast! Very pleased with the glasses I ordered. Prescription was right and they fit very well.
By Bonnie V.
My first order arrived quickly. Very happy with the frames I chose. Will definitely be ordering more!
By Tammy Annis B.