Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
FirmooSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Avendo inserito i parametri giusti gli occhiali ricevuti sono perfetti. Non bisogna pretendere molto dalle montature ma l'esperienza ha rispecchiato esattamente quello che ci e' stato proposto nelle varie descrizioni.Tutto positivo.Grazie
By MICHELE F.
I was helped very quickly and clearly! Thank you!
By I C.
Für den Preis, absolute Kaufempfehlung! Nur den Versand innerhalb DE mit Hermes könnt ihr euch sparen. Wäre ich zu Fuß nach China um die Brille zu holen, hätte ich die eher gehabt. Trotzdem werde ich nur noch hier meine Brillen bestellen.
By Daniel N.
My favourite glasses company. I like a good selection and have several pairs from Firmoo. Really good prices and lovely choice. Delivery is very quick.
By Janet P.
I just received my glasses I went out on a limb and bought 6 pairs I absolutely love them they fit some perfect and comfortably I will be exclusively using Firmoo for my glasses and have recommended them to all my glasses wearing friends the packacing was also well done and chatting with there agents is always easy and helpful they make sure your satisfaction is of the utmost importance theyll make sure your prescription is right and everything 10/10 recommend
By Leti
As advertised style wise Functionality is precise. Lenses exactly as ordered. Wait time was about 2 weeks. Considering ordered christmas eve, not bad at all. My mom loved them. Price of 91.40 usd for progressives and transition lenses is superb. Minimal packaging reduced charges to clear at customs.
By kerikeziah
I love frimoo! Since finding them, this is the only place I order my glasses now. They have a great selection that’s affordable for me. I order quite often and the only hard part is trying to pick which style I want. Shipping is easy and most the time comes earlier than expected.
By Bekah H.
Habe zwei Brillen bestellt und bin mit beiden total zufrieden . Da ich zwei kleine Kinder habe , ist meine teure Brille immer zu Boden gerissen worden . Habe mich dann für diese Brillen von firmoo entschieden . Bin mit der Qualität und mit dem Aussehen sehr zufrieden . Hatte erst Bedenken wegen der Stärke, ob alles übereinstimmt wie ich es angegeben habe , aber der Optiker bei mir um die Ecke hat alles überprüft . Eine Brille wie sie in den Läden verkauft wird . Versand ging reibungslos und schnell . Habe mir längerer Zeit gerechnet . Rückgabe kann ich nichts zu sagen .
By Sophia M.
Response from Firmoo· Jan 26, 2024
Hallo Sophia, vielen Dank für deine Bewertung. Wenn Sie Fragen nach dem Verkauf haben, können Sie sich an unseren Kundenservice wenden. Habe einen schönen Tag vor dir!
