Easy to order
Easy to order. We could see what the glasses would look like on my face which is great. I didn’t have any issues. The glasses fit perfectly and I love how it looks on me.
By Mayvelyn B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Easy to order. We could see what the glasses would look like on my face which is great. I didn’t have any issues. The glasses fit perfectly and I love how it looks on me.
By Mayvelyn B.
Everything went great. My kid lives his glasses. Service was very good. The quality of the glasses is outstanding.
By Mark B.
This is my 2nd time ordering from firmoo and they are amazing! The glasses fit right making it easier to see clear. I prefer browsing their frames than the ones at my eye doctors because they are beautiful AND affordable.
By Cassandra N.
Bellissimi gli occhiali, il primo giorno mi ha fatto male agli occhi e la testa, però già dal secondo giorno tutto normale
By Mame Diarra B.
Ottima qualità prezzo e servizio clienti molto attento. Una piacevole sorpresa.
By alberto
My glasses are perfect! The prescription is just right and they are so stylish. I'll definitely get another pair
By Shakira D.
Fantastic frames and lenses Excellent customer support and communication Very fast turnaround
By pip G.
The customer service is impeccable! I am so thankful I went through Firmoo for my most recent eye wear purchases. Will only shop with them from now on!
By Nikki D.