Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
104 reviews
FirikSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a young company, and the average age of our employees is not more than 25 years old, so we know better what our customers need and are more willing to research exclusive products belonging to our company. We are also happy to serve customers, and customer satisfaction is our greatest pursuit.
Firik (firikshop.com) has 104 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
104 approved reviews, newest moderated first
Product would have been good but the cartridge did not fit in my LITTER GENE XL. If it would have fit then I would have given it 5 stars because the price is right but the fit was wrong now I have to find a way to use these bags.
By Sabrina R.
I used to buy the FIRIK litter genie refill on Amazon and was disappointed to find it wasn't being offered anymore. Then I found it on the FIRIK website and was happy to order even though it was coming from overseas. With that in mind, I knew it would take longer to receive my product but was extremely happy that it took less than two weeks to receive the refill. I will be a repeat customer.
By Jodi N.
Good product for a good price! I appreciate that they were up front about longer shipping times due to issues with the US distributor and it needing to come from China. Will order from them again!
By Emily
very pleased
By Janice
Fits the device perfectly for a great price.
By Paul K.
Bought & paid for 3 items, only 2 arrived. Seller was very helpful, would recommend this store!
By Leo
Response from Firik· Apr 9, 2021
We sent you an email wanting to confirm and from the tracking information we see that all three packages have arrived on delivery.
Very good. Second time I buy these and like them very much.
By Dahiangi H.
Works perfectly in Litter Genie. More bags for less money. Definitely buy again
By S M.
