FirikReviews of firikshop.com

I purchased a four-pack of Litter Genie refill bags from Firik. After receiving them, I tried installing one of them and soon found out they didn't work with my model, the Litter Genie Easy Roll. I personally had no idea this was a different model from the regular Litter Genie and, based on Firik's product description, I simply assumed the bags worked with all models. I reached out to support about making a return and would have been happy to simply return the three refills I didn't break the seal on and pay for return shipping, but they would not accept a partial return or offer any credit beyond a 10% off coupon for a future order. I understand I made a mistake, but this isn't the type of customer support I'd expect from a company. I certainly won't be purchasing from them again.

Firik cheapened up their cat litter cartridges and they are awful. The plastic bag is very thin, unlike past orders, and they added a cheap perfumey fragrance to cover up the cat litter smell. Obviously they knew cheapening the plastic would allow the odor to permeate and exit the confines of the bag, so they hoped the scent would cover it up. It doesn't and I now have a 4 pack that is headed to the recycle bin. A shame because they used to be really good.