Fireplaces USAReviews of fireplacesusa.com

Response from Fireplaces USA· Mar 13, 2024

We sincerely apologize for the inconvenience you've experienced. Your feedback is invaluable, and we're working diligently to resolve the issue promptly. Rest assured, we're committed to providing excellent service and ensuring a swift resolution. Thank you for bringing this to our attention.

Response from Fireplaces USA· Mar 11, 2024

We're delighted to hear that your online order arrived promptly and in excellent condition. Ensuring your items are well-packaged and delivered intact is our priority. Thank you for sharing your positive experience with us. We look forward to serving you again soon!

Response from Fireplaces USA· Mar 6, 2024

We're delighted to hear that you found your experience with us easy and that our shipping was quick! Providing seamless service is our priority, and we're thrilled that we met your expectations. Thank you for your feedback, and we look forward to serving you again soon!

Response from Fireplaces USA· Feb 28, 2024

We're genuinely sorry for the inconvenience caused. Rest assured, we're committed to resolving this promptly. Your feedback is invaluable, and we'll ensure a swift refund process for the undelivered items. Please allow us to rectify this situation promptly, and thank you for your patience and understanding.

Response from Fireplaces USA· Feb 23, 2024

review sent

Response from Fireplaces USA· Feb 22, 2024

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused. Rest assured, we will promptly rectify the error and arrange for the correct stove to be delivered to you as soon as possible. Your satisfaction is our priority.