Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
165 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firepitsurplus is listed under Decoration & Interior.
Firepitsurplus (firepitsurplus.com) has 165 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 137 reviews with 5 stars · Clear filters
Everything was delivered as planned. Unit works great!
By John
Response from Firepitsurplus· May 26, 2026
Thank you so much for your feedback! We're glad to hear everything was delivered smoothly. If you ever need anything in the future, we're always here to help. Enjoy your fire pit!
Communication was great and fire pit arrived earlier than expected. Product quality is excellent
By Mike H.
Response from Firepitsurplus· May 26, 2026
Thanks, Mike. Glad everything arrived quickly and that you’re happy with the fire pit. We appreciate you taking the time to share this.
Simple, Fire Pit Surplus backed what they advertised. A rarity in this day and age.
By Robert G.
Response from Firepitsurplus· May 26, 2026
Thank you, Robert. We really appreciate that. We do our best to stand behind what we sell, and it means a lot to hear that it shows.
The warranty was honored and Jess was tremendous at facilitating the process. I explained my problem and she solved it. EZ PZ pumpkin pie.... R.J. Gaube
By Robert G.
Response from Firepitsurplus· May 26, 2026
Thank you, R.J. We’re glad we could get that taken care of for you. Jess will really appreciate the shoutout. Thanks for your patience and for sharing your experience.
Fire pit surplus was great to do business with, shipping was surprisingly fast and our new stove looks great.
By rlandengmail.com
Response from Firepitsurplus· May 26, 2026
Thanks, Ry. Glad everything arrived quickly and that you’re happy with the stove. We appreciate you choosing Fire Pit Surplus.
Loved the experience due to multiple reasons... 1) quality product, 2) good communication, 3) well packaged and professional delivery!
By Mrs R.
Response from Firepitsurplus· May 26, 2026
Thank you, Mrs. Ryan. We really appreciate you calling those out. Glad everything from communication to delivery met your expectations. Enjoy your fire pit, and let us know if you ever need anything.
Good delivery and service. Takes a bit of effort to unpack wooden crate/pallet to ensure no damage.
By Kim M M.
Response from Firepitsurplus· May 26, 2026
Thank you for the feedback, Kim! Glad the delivery and service went well. We know the crate can take a bit of work to open, but it’s there to help make sure everything arrives safely. Appreciate you taking the time to share this.
great product
By PETERJOHANNESSEN
Response from Firepitsurplus· May 26, 2026
Thanks, Peter. Glad you’re happy with the fire pit. We appreciate your support.
