Quick to answer questions and shipped …
Quick to answer questions and shipped my book in very good packaging!
By C. S.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
372 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Located in downtown Kutztown since 2012, Firefly Bookstore is an independently-owned and operated new and used bookstore. Re-located in a bigger store in 2017, we now have almost 3000 square feet of space for over 50,000 items. We carry a great selection of titles including large sections of children's books, general fiction, sci-fi, mystery and thrillers, religion & metaphysics, cooking, history and biography. We have a selection of antiquarian titles and fine bindings. We also carry board games and puzzles (both new and used), toys, buttons, magnets, small gifts, note cards and each year, a large selection of calendars. We offer free gift wrapping, customer requests and special orders. We buy and trade books whenever the store is open. We have regular events all year long, including author signings and book releases, events for younger children and family game nights.
Firefly Bookstore (fireflybookstore.com) has 372 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
372 approved reviews, newest moderated first
Quick to answer questions and shipped my book in very good packaging!
By C. S.
Great customer service and prompt delivery!
By Michael C.
An error they made with my order was quickly fixed and a refund immediately provided
By Mr Stuart K.
I was impressed at how quickly my order was processed and delivered. It was very well packaged. Highly recommend ordering from this store.
By Del
trustworthy, quick. Good with billing.
By Peter T.
Great service! Book condition was as advertised, maybe a little better. Quick delivery.
By Steven P.
excellent transaction
By Customer L.
Quick deliverence, good service and cheap
By Jan R.