Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
372 reviews
Firefly BookstoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Located in downtown Kutztown since 2012, Firefly Bookstore is an independently-owned and operated new and used bookstore. Re-located in a bigger store in 2017, we now have almost 3000 square feet of space for over 50,000 items. We carry a great selection of titles including large sections of children's books, general fiction, sci-fi, mystery and thrillers, religion & metaphysics, cooking, history and biography. We have a selection of antiquarian titles and fine bindings. We also carry board games and puzzles (both new and used), toys, buttons, magnets, small gifts, note cards and each year, a large selection of calendars. We offer free gift wrapping, customer requests and special orders. We buy and trade books whenever the store is open. We have regular events all year long, including author signings and book releases, events for younger children and family game nights.
Firefly Bookstore (fireflybookstore.com) has 372 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
372 approved reviews, newest moderated first
The book arrived quickly and in perfect shape. I could not have have for better service on this transaction and will buy from again if the right book presents itself. Thank you for a wonderful experience.
By Valued C.
Good experience
By Jihed
False advertising. You advertise a certain book with a certain book cover, and you sent me the most recent book not the one that was in the photo and described.
By Diana
Firefly Bookstore provided excellent and very quick service. Book was also in excellent condition. Thanks to all of you working together as a great team.
By Customer
Couldn’t have asked for a better experience. Definitely will be using this free service again and referring friends. Thanks for a customer service which is very rare these days. Shopping local is importsnt.
By JUDITH
Fast, efficient and packaging was great!
By Robert B. S.
Packaging and shipping were excellent!
By charlene u K.
Book arrived early and in great shape. No issues at all. I am impressed on book, delivery condition, and customer service. Good job for sure!
By RJ R.
