service and product were great
service and product were great. postage charged was over $2 more than actual cost, which was on the shipping label!
By pamelar
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
372 reviews
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Located in downtown Kutztown since 2012, Firefly Bookstore is an independently-owned and operated new and used bookstore. Re-located in a bigger store in 2017, we now have almost 3000 square feet of space for over 50,000 items. We carry a great selection of titles including large sections of children's books, general fiction, sci-fi, mystery and thrillers, religion & metaphysics, cooking, history and biography. We have a selection of antiquarian titles and fine bindings. We also carry board games and puzzles (both new and used), toys, buttons, magnets, small gifts, note cards and each year, a large selection of calendars. We offer free gift wrapping, customer requests and special orders. We buy and trade books whenever the store is open. We have regular events all year long, including author signings and book releases, events for younger children and family game nights.
Firefly Bookstore (fireflybookstore.com) has 372 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
372 approved reviews, newest moderated first
service and product were great. postage charged was over $2 more than actual cost, which was on the shipping label!
By pamelar
Quick, reasonable, book was in great shape and well packaged, and local. What more could you want ?
By Will
Quick turn-around time for shipping. Product description was accurate. Very positive experience.
By Martha E.
First, Firefly Books had the book I wanted, and it's been out of print for ages. It was very easy to order the book, and it was shipped and delivered very quickly. Excellent service. I would use Firefly again for my book needs.
By Kathy
The card set arrived quickly, well packaged, in great shape at a reasonable price. Thanks!
By Jeff C.
Exceptional service, fast, great packaging. Very satisfied with service, quality, and delivery. Thank you.
By Olga
Shipped very quickly, great price. Thank you!!
By Stacy B.
Fast service. Excellent prices. Easy website.
By Janeen R.