Fabulous service....great company,
They are super efficient,,,,super quick shipping....a pleasure to deal with!
By Judith
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
710 reviews
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Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
710 approved reviews, newest moderated first
They are super efficient,,,,super quick shipping....a pleasure to deal with!
By Judith
I have had the same blanket cover several times before, but I have only been using this particular one for about a month now, and the trim is already fraying. I have had to continually cut off the loose threads. My other ones lasted for years and years before showing any wear and tear. The company gave me excellent service when I placed ny order and I received it promptly. My only complaint is with the quality of this particular blanket cover.
By Sandy
I am a collector of fine linens and take great joy in using them in my home. I would not shop anywhere but Fine Linens. The selection is superb, and the customer service is top notch. I t is a pleasure to do business with this firm
By Carolyn
Fine Linens were great to work with! Very professional....knew their field....were willing to make alternative suggestions that were helpful.
By Jody
The linens aren't here yet, Friend.
By MaryAnn
Response from Fine Linens· Jun 26, 2014
Hi, I am very sorry that your linens have not arrived yet. If you provide me with your order number or email address I would be happy to look into it for you. Sometimes if items are being monogrammed or are a custom order they do take longer to ship than normal. Thank You
I know what I like and Fine Linens is the easiest way for me to get it. Great quality and great prices and never even have to go to a store.
By Willard
I was so impressed with Fine Linens customer service. I was having trouble placing an online order and I was serviced with kindness on a Sunday evening . I had to do an exchange and it was handled promptly . The linen brands they carry are excellent in appearance and quality. Would order from them again.
By Denise
I have purchased many linens over the years from Fine Linens. I would never consider buying from another source. Very, very, professional in every way!
By Janice