Fabulous store
Fabulous store. Everything is top quality and wonderful selections to choose from. Reps always knowledgeable and polite on phone. A wonderful luxurious shop.
By Joan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
710 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
710 approved reviews, newest moderated first
Fabulous store. Everything is top quality and wonderful selections to choose from. Reps always knowledgeable and polite on phone. A wonderful luxurious shop.
By Joan
Wide selection of excellent products. No problems with delivery.
By SM
Great customer service! Thanks so much. Anita Potter
By Anita
I ordered the STORK BLANKET BY PEHR BLANKET for my newborn baby boy and I couldn't be happier. It's absolutely beautiful and I use it constantly for tummy time!
By Erika
Customer experience is excellent. Your website is easy to navigate; your products are high quality; your client service is outstanding; and free shipping is the "icing on the cake!"
By Spenser
Beautiful linens! I would recommend this company.
By Elaine D.
It was easy, on sale and free shipping although I had to order on the phone as the web site didn't work for me.
By Hi C.
My order came on time. Towels are beautiful. Prices fair. All great
By Laurie