Great customer service-okay it is via…
Great customer service-okay it is via “chat” but great. (I prefer human contact to be fair.) I got EXACTLY what i wanted and delivery was reasonable.
By Sue
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
710 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
710 approved reviews, newest moderated first
Great customer service-okay it is via “chat” but great. (I prefer human contact to be fair.) I got EXACTLY what i wanted and delivery was reasonable.
By Sue
Always order my Abtss towels from Fine Linens!! Great product, excellent prices, fast shipping & terrific customer service.
By Sharon
My grandmother and mother always used blanket covers and I have continued to do the same, but recently have had trouble finding them. I am so pleased with my purchases and will recommend your company to my friends and relatives. I have a cousin who is currently in search of blanket covers.
By Juliet
I have been using Fine Linens for years now. I find what I want & I usually Call Dave & he sends it right away. Free shipping & with an excellent website; quality inventory. Always a fair price too.
By Helen B.
Wonderful quality products and excellent customer service; highly recommended!
By Celmat
Always helpful, responds quickly, quality products.
By GG
Awesome quality
By Colleen
Prompt delivery of my order. Excellent communication from staff. Very pleased with the products and services. Highly recommend this company.
By Customer