reliability
I have purchased this brand numerous times and trust their quality and reliability.
By Mary
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
710 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
710 approved reviews, newest moderated first
I have purchased this brand numerous times and trust their quality and reliability.
By Mary
Loved my linens
By Teri
I needed a coverlet for my daughter's dorm room asap and they helped me get it in plenty of time and made a stressful situation less so!
By Mary B.
I was looking for a fine wool blanket for my new king size bed. Found exactly what I wanted and even received an unexpected discount. Shipment was prompt too. I think I received in less than a week. Thanks for a good experience. We will do business again!
By Lolly S.
In my book, nothing beats Sferra and this well run, boutique establishment got me what I wanted in good order and good time.
By Mark
Always excellent service and high quality products.
By Chris Repeat B.
I recently purchased a down comforter from Fine Linens and am contemplating the purchase of a duvet cover and shams. I had some questions as to which weight I should get for the comforter and Dave was extremely helpful by providing the advice I needed to make my selection. I had posed my questions to other vendors and they all agreed that a heavier weight was the way to go. I didn't agree with that assessment and Dave was the only one to recommend the lighter weight. I have used the comforter for the past two nights and it was the right choice. Dave was also very helpful with questions I had about a duvet cover I'm contemplating. He was kind enough to send fabric swatches to help me decide on possible color combinations for the cover and shams. The customer service is outstanding, as is the product selection. I highly recommend this vendor.
By Teri
Followed through on return, it was overall a good transaction.
By CustomeLinda G.