They are wonderful towels that …
They are wonderful towels that surprisingly had individual packaging for each item.
By Hallie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
710 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
710 approved reviews, newest moderated first
They are wonderful towels that surprisingly had individual packaging for each item.
By Hallie
I've made several purchases and have always been pleased. I appreciate that they will send swatches of Peacock Alley matelasse to select a choice of color. Save sending products back and forth.
By Kathryn M.
They called to double check order and delivered as promised overnight on short notice.. Everything arrived and quality is top notch!
By Sarah
I had a problem with mis-labelled product and it was addressed promptly and fairly and with minimal in-convenience thank you!
By Customer
I love this store- fast prompt and easy to deal with. Love the reward system as well!
By Sara
Great experience-everything was easy and pleasant
By Susan
HIGHLY RECOMMEND FOR SERVICE AND HIGH END LINENS.
By Amy P.
Good pricing and quick shipping.
By Ron