Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
165 reviews
OctaveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Octave Mental Health is transforming premium mental health care into a standard practice. By connecting patients to a curated network of providers vetted for clinical excellence and therapy plans focused on outcomes, Octave is helping more people find clarity, faster. With in-person and virtual clinics in 23 states and increasing coverage by major insurance companies, our modern therapy model gives patients, providers, and payors agency.
Octave (findoctave.com) has 165 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
165 approved reviews, newest moderated first
Great EFT therapist- patient, professional, knowledgeable and insightful.
By Debra
Response from Octave· Apr 8, 2026
Hi Debra - We are so glad that you have had a positive experience with your therapist. Thank you for your feedback!
Octave was great from the start... From helping verify that my insurance covered my sessions and clearly informing me of my co-pay per session; no hidden fees; has a pool of great therapists and did a great job of matching me to 2 awesome clinicians; regular follow-up surveys; and just overall great customer service!
By Aireen M.
Response from Octave· Apr 8, 2026
Hi Aireen - We’re happy to hear that you have had such a smooth experience from the very first step, and that our Customer Support team was so supportive! It’s wonderful that our Care Navigation team matched you with therapists who meet your needs and that we could provide clarity around insurance, and costs.
I have been seeing Dr.Horner for over 1.5 yrs . I have found him to be incredibly compassionate and easy to talk to. I feel that I am in safe space that allowed me to open up, which I haven’t felt with other providers. He listens to me and has helped me so much. I’m very grateful for him.
By Valerie M.
Response from Octave· Apr 8, 2026
Hi Valerie - Thank you for sharing your positive experience with us. It is great that you’ve built such a strong, trusting partnership with your therapist over the last year and a half. Creating a safe space for you to open up and feel supported is exactly why we do what we do.
My therapist was extremely kind, empathic and professional. She listened to me and helped with my issues. I felt so empowered after our sessions. I’d participate in therapy on the regular, if it was not so expensive.
By Joy A.
Response from Octave· Apr 8, 2026
Hi Joy - Thank you for the kind words! We’re glad you’ve found a great match in your therapist. We know that the cost of care can be a real hurdle, which is why we’re committed to expanding our insurance partnerships to help make this kind of support more accessible. We’re so glad you’re feeling empowered!
My therapist is a excellent
By Yolanda
Response from Octave· Apr 8, 2026
Hi Yolanda -Thanks for sharing that you have had such a good experience with your therapist!
My therapist is awesome, and she has helped me through a very difficult time.
By Dave
Response from Octave· Apr 7, 2026
Hi Dave - We are happy to hear you’ve found such a great therapist. It’s a brave thing to reach out for support during a difficult time, and we’re honored to be part of the progress you’re making. Thank you for sharing your experience!
great counselor who listens
By Patricia
Response from Octave· Apr 7, 2026
Hi Patricia - It’s great to hear you have had a positive experience with your therapist. Thank you for your feedback!
Great therapists. Great behind the scenes team. The behind the scenes team is EXCELLENT—they are warm and professional. I switched therapists due to my schedule changing—that therapist was really good, and my time with her helped me out. The second one is phenomenal. My life is transforming. Thank you, Octave!
By Heather
Response from Octave· Apr 7, 2026
Hi Heather - We are so happy to hear that your life is transforming! It’s wonderful that our Care Navigation team could help you find a new therapist who is such a great fit for your new schedule. We truly believe everyone deserves that kind of connection, and we’re honored to be part of your story. Thanks for sharing!
