FenixStoreReviews of fenix-store.com

The product is great but this is predicated on jumping through the hoops filling out warranty registration. Two stars is very generous.

I ordered a p3d and a pack of tenergy cr123 cells, sometime early this year (2009). after waiting for two months and still not getting the item in my mailbox i contacted fenix-store, i even called and spoke to trevor who was very helpful. He suggested I check my post office if they have received anything for me since sometimes packages like this are held for payment of custom duties and are not delivered direct to addressee. I did check with the post office and was told no package arrived for me. I talked to trevor and I said that I have no reason to think that I was defrauded by fenix-store and most likely the package got lost elsewhere, shipping things to the philippines has always been an iffy proposition. anyway, bottomline is I knew there was a risk in not using more reliable transport methods like UPS or FEDEX and I paid the price. Fenix-store has a notice saying that more reliable methods of shipping are always available for extra cost. yet the fact remains, I ordered, paid, but never got my package. I suppose the lesson is if you are from a third world country where reliability and integrity of people involved in the postal service is questionable, UPS or FEDEX would be a wiser choice, or just buy from brick and mortar stores.